Privacy Policy | Fagoon AI

1. Introduction

Welcome to Fagoon AI. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including services that utilize conversational AI and document-based agent features.

2. Information Collection

Personal Information: When you sign up, we collect details such as your name, email, and contact information.
Usage Data: We collect information on how you use our platform, such as interactions with AI tools, to improve service quality and tailor user experiences.
Document Data: If you upload documents for processing, we may temporarily store this data to generate responses or interactions.
Cookies and Tracking: We use cookies to enhance your browsing experience and gather anonymous analytical data.

3. Use of Information

We use your information for purposes including:

Platform Services: Providing, personalizing, and maintaining the platform.
Improvement of AI Services: Improving AI response accuracy and optimizing service features.
Marketing and Communications: Informing you of updates, promotions, and relevant content if consented.
Quality Control: Processing feedback to improve service quality.

4. Information Sharing

Your data will not be sold or rented. We may share information:

With Third-Party Service Providers: For platform hosting, data analysis, or marketing, ensuring third parties comply with our privacy standards.
For Legal Reasons: If required by law or to protect the rights, property, or safety of Fagoon AI and its users.

5. Data Security

We prioritize your data security. We employ encryption and access control methods to protect your personal data. However, no method of data transmission over the internet is 100% secure, so we cannot guarantee absolute security.

6. User Rights

As a user, you have the right to:

Access: View the personal data we have about you.
Rectify: Correct any inaccurate data.
Erase: Request deletion of your data where legally applicable.
Opt-out: Decline certain uses of data, such as for marketing.

7. Contact Us

For privacy concerns or requests, please contact our Data Protection Officer at:

info@fagoonai.com

2. Information Collection

Personal Information: When you sign up, we collect details such as your name, email, and contact information.

Usage Data: We collect information on how you use our platform, such as interactions with AI tools, to improve service quality and tailor user experiences.

Document Data: If you upload documents for processing, we may temporarily store this data to generate responses or interactions.

Cookies and Tracking: We use cookies to enhance your browsing experience and gather anonymous analytical data.

3. Use of Information

We use your information for purposes including:

Platform Services: Providing, personalizing, and maintaining the platform.

Improvement of AI Services: Improving AI response accuracy and optimizing service features.

Marketing and Communications: Informing you of updates, promotions, and relevant content if consented.

Quality Control: Processing feedback to improve service quality.

4. Information Sharing

Your data will not be sold or rented. We may share information:

With Third-Party Service Providers: For platform hosting, data analysis, or marketing, ensuring third parties comply with our privacy standards.

For Legal Reasons: If required by law or to protect the rights, property, or safety of Fagoon AI and its users.